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Travel Insurance Gives You Peace of Mind

If you ever need help, CSA's Worldwide 24-Hour Emergency Assistance Services are just a free phone call away.

(877) 243-4135
Toll-free in the United States
(240) 330-1529
Collect from anywhere else in the world*

Vacation Rental Insurance provides you emergency assistance services and a whole lot more. Once you've started your trip that is insured by a Vacation Rental Insurance plan, CSA's Emergency Assistance Providers can help you with the medical referrals, transportation and an array of other services at no additional cost. Pre-departure services are available the day after you buy your plan right up to your arrival back home.

Just call CSA's designated assistance provider toll-free at (877) 243-4135 in the United States or collect at (240) 330-1529 from anywhere else in the world* for immediate aid with the following:


  • Medical Referral
  • Traveling Companion Assistance
  • Emergency Cash Transfer
  • Legal Referral
  • Locating Lost or Stolen Items
  • Replacement of Medication and Eyeglasses
  • Embassy and Consular Services
  • Worldwide Medical Information
  • Interpretation/Translation
  • Emergency Message Relay
  • Pet Return
  • Vehicle Return

Your plan documents include the toll-free and collect phone numbers to call, plus a complete Description of our 24-Hour Emergency Assistance Services.

Please see your Plan Document for complete details on policy exclusions and benefits. Please visit Plan Details to view the exclusions and benefits for your plan and state.

*You should have available your Policy/Reference number, your location, a local telephone number, and details of the situation. The assistance provider will confirm your enrollment and assist you. If you cannot call collect from your location, dial direct and give the assistance coordinator your telephone number and location and they will call you back. To call collect from a foreign country, you may first need to reach a live operator on the line. In some cases, that operator may not understand how to process collect calls to the United States. To be prepared, please visit for information on how to reach an English-speaking operator. If you were unable to reach CSA collect and paid for your call, we will ask you for a number to phone you back at so you will pay no further charges.